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Shanghai Luoying Product Quality Commitment
Design and manufacturing standards
All types of valves provided by our company are designed, manufactured, inspected and accepted in accordance with relevant domestic standards such as GB, JB and API, ANSI, JIS, BS, DIN and other foreign standards.
Product warranty system
Our company strictly implements GB / T9001-2008 idt ISO9001: 2008 quality management system standards and has a complete quality assurance system.
Third, quality control
All sub-suppliers are inspected and reviewed, and all products are purchased only by qualified sub-suppliers. The raw materials, outsourced parts and outsourced parts provided by sub-suppliers must undergo strict re-examination when entering the factory.
The casting and forgings, steel castings, and stainless steel castings provided by the sub-suppliers all have qualified chemical composition analysis sheets and physical performance test sheets;
Product manufacturing strictly implements the "double-three inspections" system, and unqualified parts are not reordered, assembled or shipped;
After assembly, the comprehensive performance test must be sealed (water, kerosene, gas);
Our company is responsible for the quality and delivery time of the product. The warranty period is one year from the date of product delivery and lifetime maintenance. Our company assumes corresponding responsibility for the consequences of the product due to quality. If the result is caused by improper operation, our company will maintain the equipment at low cost.
Product Delivery Commitment
We guarantee to provide new and defect-free products, and provide relevant drawings and other technical documents about the products.
After receiving your feedback on product quality issues, we will respond immediately and be responsible for handling product quality issues until you are satisfied.
After the project is running, our company will send an inquiry team led by the chief engineer to collect feedback on product quality and other information for improvement.
Our company provides customer service hotline, technical hotline and quality guarantee hotline respectively. The relevant departments are guaranteed to be available for 12 hours, and the main staff is equipped with mobile phones to provide services 24 hours.
The passing rate of products is 99.5%. If defects / potential defects are found during the warranty period, our company is responsible for free repair or replacement, and compensate for the losses. Free technical advice and services.
All products will be delivered to the customer's designated location in a timely and accurate manner, and the product instruction manual and qualification certificate will be included with the product packing.
Our company provides equipment with a low service life. During this time, if a serious accident (except force majeure) occurs due to non-human operation, the buyer has the right to trace the responsibility of the seller.
When the production of certain equipment is stopped or modified, our company will notify the buyer of the plan to stop or modify the production in advance, so that the buyer has enough time to purchase the required spare parts; at the same time, our company provides the spare part drawings and related technical parameters for free.
Based on the interests of customers, Shanghai Luoying is very good. It thinks what customers think, is anxious for customers, does everything it can to meet customer requirements, and does good after-sales service.
The quality of Luoying is to provide more optimized pipeline solutions for more pipeline projects, and make unremitting efforts to build domestic first-line brands!
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